Privacy Policy

This Privacy Policy describes how Anthony's Coal Fired Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, retains, and protects information obtained from visitors and customers who access or use our website located at pizza-anthonyscoalfired.click (the "Website"), as well as any related online or offline services we provide (collectively, the "Services"). We are committed to protecting the privacy and security of your personal information in accordance with applicable United States federal and state laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act.

Please read this Privacy Policy carefully before using our Website or submitting any personal information. By accessing or using the Website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our Website immediately.

For any privacy-related questions or concerns, you may contact us at:

1. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected through our Website, mobile-optimized pages, online ordering systems, email communications, promotional campaigns, customer loyalty programs, and any other digital or physical touchpoints associated with Anthony's Coal Fired Pizza. It covers both customers who make purchases and visitors who simply browse our Website without completing a transaction.

This policy does not apply to third-party websites, applications, or services that may be linked from our Website. We encourage you to review the privacy policies of any third-party platforms you visit, as we have no control over their data practices.

2. Information We Collect

We collect several categories of information depending on how you interact with our Website and Services. This includes information you provide directly to us, information collected automatically when you use our Website, and information obtained from third-party sources.

2.1 Personal Information You Provide Directly

When you interact with our Website or Services, you may provide us with personal information such as:

• Contact Information: Your full name, email address, phone number, and mailing address when you register an account, place an order, or contact our customer support team.
• Account Credentials: Username and password when you create an account on our Website or loyalty program.
• Order and Transaction Information: Details of food orders you place, including items selected, special dietary requests, delivery or pickup preferences, order history, and billing address.
• Payment Information: Credit card numbers, debit card numbers, and other financial information necessary to process transactions. Please note that we do not store full payment card numbers on our servers; this data is handled by PCI-DSS compliant payment processors.
• Communication Content: Any messages, feedback, reviews, or inquiries you submit through our contact forms, customer service channels, or social media pages.
• Promotional Participation Data: Information you provide when entering contests, sweepstakes, surveys, or signing up for email or SMS marketing communications.
• Loyalty Program Data: Points balances, reward redemptions, and membership preferences associated with any customer loyalty or rewards program.

2.2 Information Collected Automatically

When you visit our Website, we and our third-party service providers automatically collect certain technical and usage information, including:

• Device Information: Device type (desktop, mobile, tablet), operating system, browser type and version, screen resolution, and device identifiers.
• Log Data: IP address, date and time of visit, pages viewed, referring URLs, exit pages, and duration of visits.
• Usage Data: Clickstream data, search queries entered on the Website, menu items browsed, features used, and interactions with buttons or links.
• Location Data: Approximate geographic location derived from your IP address. If you grant explicit permission, we may collect more precise location data to assist with finding nearby locations or enabling delivery services.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixels, and similar tracking technologies as described in Section 8 of this policy.

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including:

• Social media platforms (e.g., Facebook, Instagram, Google) when you interact with our social media pages or use social login features.
• Third-party delivery platforms and ordering aggregators that facilitate online food orders on our behalf.
• Analytics and advertising partners that provide demographic and interest-based data.
• Payment processors and fraud prevention services that share transaction verification data.

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes, as described below. We rely on different legal bases for processing your data depending on the context, including contract performance, legitimate business interests, legal obligation, and where required, your consent.

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, whether for delivery, takeout, or dine-in.
• Creating and managing your online account or loyalty program membership.
• Processing payments and preventing fraudulent transactions.
• Communicating with you regarding order confirmations, status updates, and service-related notifications.
• Responding to your customer service inquiries, complaints, and feedback.

3.2 Improving Our Website and Services

• Analyzing usage patterns to understand how customers interact with our Website and identify areas for improvement.
• Conducting internal research, analytics, and product development activities.
• Testing new features, menu items, and promotional offers before broader rollout.
• Monitoring and maintaining the technical performance and security of our Website.

3.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, and special offers related to our menu, events, and loyalty rewards, where you have opted in or where permitted by applicable law.
• Delivering targeted advertising on our Website and on third-party platforms based on your browsing history and preferences.
• Personalizing your experience on our Website by displaying content and offers relevant to your interests and location.
• Conducting surveys and collecting feedback to improve our products and customer experience.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails, replying "STOP" to SMS messages, or contacting us at [email protected].

3.4 Legal Compliance and Safety

• Complying with applicable federal and state laws, regulations, and legal processes.
• Enforcing our Terms of Service and other policies.
• Protecting the rights, property, and safety of our customers, employees, and the general public.
• Detecting, investigating, and preventing fraudulent, unauthorized, or illegal activity.
• Responding to lawful requests from law enforcement and government authorities.

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for their own independent marketing purposes. However, we may share your information with certain trusted third parties as described below.

4.1 Service Providers and Business Partners

We engage third-party vendors and service providers who perform functions on our behalf, including:

• Payment Processors: Companies that securely process credit card and other payment transactions.
• Delivery Platforms: Third-party delivery and logistics services that fulfill your food orders.
• Cloud Hosting Providers: Companies that host and maintain our Website infrastructure.
• Email and SMS Marketing Platforms: Services that help us send promotional and transactional communications.
• Analytics Providers: Companies such as Google Analytics that help us understand Website usage and performance.
• Customer Support Tools: Platforms used to manage customer inquiries and support tickets.
• Fraud Prevention Services: Tools that help us detect and prevent fraudulent transactions.

All service providers are contractually required to use your personal information only as necessary to perform services for us and to maintain appropriate data security safeguards.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request.
• Enforce our Terms of Service or protect our legal rights.
• Prevent or investigate possible wrongdoing or illegal activity.
• Protect the personal safety of users of the Website or the public.

4.3 Business Transfers

In the event of a merger, acquisition, asset sale, reorganization, bankruptcy, or other corporate transaction, your personal information may be transferred as part of the business assets involved. We will notify you by prominent notice on our Website or by email before your personal information becomes subject to a materially different privacy policy.

4.4 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for research, analytics, marketing, or industry reporting purposes.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption: We use Secure Sockets Layer (SSL)/Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
• Access Controls: Access to personal information is restricted to authorized personnel who have a legitimate business need to access it, and who are bound by confidentiality obligations.
• PCI DSS Compliance: Our payment processing systems comply with Payment Card Industry Data Security Standards to protect cardholder data.
• Regular Security Assessments: We conduct periodic security reviews and vulnerability assessments of our systems and infrastructure.
• Data Minimization: We collect only the minimum personal information necessary for the stated purposes and limit internal access accordingly.
• Incident Response: We maintain a data breach response plan and will notify affected individuals and relevant authorities as required by applicable law in the event of a qualifying security incident.

Despite our best efforts, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use our Website at your own risk. You are responsible for maintaining the confidentiality of your account credentials and for any activities conducted under your account.

6. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. We respect and honor these rights as described below.

6.1 Rights for California Residents (CCPA/CPRA)

If you are a California resident, you are entitled to the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

To exercise your California privacy rights, please contact us at [email protected]. We will respond to verifiable consumer requests within 45 calendar days, with the possibility of a 45-day extension where reasonably necessary.

6.2 Rights for All Users

Regardless of your location, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete personal information.
• Deletion: Request erasure of your personal data, subject to certain legal retention obligations.
• Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.
• Opt Out of Marketing: Unsubscribe from promotional emails, SMS messages, or other direct marketing at any time.

To exercise any of these rights, please submit a written request to [email protected]. We may need to verify your identity before processing your request.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• Active Accounts: We retain account and transaction data for as long as your account remains active or as needed to provide you with Services.
• Legal Obligations: We may retain certain data for longer periods to comply with applicable tax, financial reporting, or other legal requirements. For example, financial transaction records may be retained for up to seven (7) years in accordance with federal and state recordkeeping requirements.
• Dispute Resolution: We may retain data as necessary to resolve disputes, enforce our agreements, or protect our legal rights.
• Marketing Data: We retain marketing preferences and communication histories until you opt out or request deletion.
• Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely as it no longer constitutes personal information.

When personal information is no longer needed, we will securely delete, destroy, or anonymize it in accordance with our data retention and disposal procedures.

8. Cookie Policy

Our Website uses cookies and similar tracking technologies such as web beacons, pixels, and local storage to enhance your browsing experience, analyze traffic, and support our marketing efforts.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the Website to function properly. They enable core features such as security, account login, and online order processing. You cannot opt out of these cookies.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our Website, including which pages are visited most often and any error messages encountered. We use this data to improve Website performance.
• Functionality Cookies: These cookies allow our Website to remember choices you make (such as your preferred language or location) to provide a more personalized experience.
• Targeting and Advertising Cookies: These cookies are used to deliver relevant advertisements on our Website and across third-party platforms. They track your browsing activity and are often placed by advertising networks with our permission.

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive alerts when new cookies are set. Please note that disabling certain cookies may affect the functionality of our Website and your ability to place orders online.

For more information about our use of cookies and how to manage your preferences, please refer to our full Cookie Policy. You may also opt out of interest-based advertising through the Digital Advertising Alliance's opt-out portal at www.aboutads.info/choices.

9. Children's Privacy

Our Website and Services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13. Our practices are consistent with the Children's Online Privacy Protection Act (COPPA).

If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to delete such information from our records.

We also do not knowingly allow minors between the ages of 13 and 17 to create accounts or engage in transactions on our Website without appropriate parental consent. If we become aware that a minor has provided personal information, we will delete it as quickly as practicable.

10. International Data Transfers

Anthony's Coal Fired Pizza is operated in the United States, and our primary data storage and processing infrastructure is located within the United States. If you are accessing our Website from outside the United States, please be aware that your personal information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our Website and providing us with your personal information, you acknowledge and consent to the transfer of your information to the United States. We take appropriate safeguards to ensure that your personal information is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

For international users located in regions with specific data protection laws (such as the European Economic Area), we recommend reviewing whether our data practices meet the requirements applicable in your jurisdiction and contacting us with any questions.

11. Third-Party Links and Integrations

Our Website may contain links to third-party websites, social media platforms, online ordering platforms, or other external services that are not owned or controlled by Anthony's Coal Fired Pizza. We are not responsible for the privacy practices of these third parties and encourage you to review their respective privacy policies before providing any personal information.

Our Website may also integrate with third-party tools and platforms such as Google Maps for location services, Facebook Pixel for advertising, and third-party payment gateways. Each of these third parties may collect and process your information in accordance with their own privacy policies.

12. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites requesting that they not track your browsing activity. At this time, our Website does not respond to DNT signals from browsers because no uniform standard for recognizing and implementing DNT signals has been established. We continue to monitor developments in this area and may update our practices accordingly.

California residents have additional rights under California's "Shine the Light" law (California Civil Code Section 1798.83) regarding disclosure of personal information to third parties for their direct marketing purposes. If you wish to make such an inquiry, please contact us at [email protected].

13. FTC Compliance and Consumer Protection

Anthony's Coal Fired Pizza is committed to complying with the Federal Trade Commission (FTC) Act, which prohibits unfair or deceptive acts or practices in or affecting commerce. We maintain transparency about how we collect, use, and share your personal information. Our privacy disclosures are designed to be clear, accurate, and accessible to all users.

We do not engage in deceptive data collection practices, and we honor all commitments we make to consumers about how their information will be used. If we materially change our data practices, we will notify you as described in Section 15 of this policy.

14. Filing a Complaint with a Regulatory Authority

If you have concerns about our privacy practices and feel they have not been adequately addressed through direct contact with us, you have the right to file a complaint with relevant data protection and consumer protection authorities.

14.1 For United States Residents

• Federal Trade Commission (FTC): You may file a complaint with the FTC online at reportfraud.ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357).
• California Residents — California Privacy Protection Agency (CPPA): California residents may file complaints with the California Privacy Protection Agency at cppa.ca.gov.
• California Residents — California Attorney General: Complaints may also be submitted to the California Attorney General's Office at oag.ca.gov.
• State Attorneys General: Residents of other states may contact their respective state attorney general's office for consumer privacy complaints.

We encourage you to first contact us directly at [email protected] so that we have the opportunity to address your concerns before you escalate to a regulatory authority.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or business operations. When we make material changes to this policy, we will:

• Post the updated Privacy Policy on this page with a new effective date.
• Send a notification email to customers who have provided their email address, where required by law.
• Display a prominent notice on our Website homepage or order confirmation pages, as appropriate.

Your continued use of our Website or Services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to periodically review this page to stay informed about how we protect your personal information.

16. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please contact us using the information below. We are committed to resolving privacy inquiries promptly and transparently.

We aim to respond to all privacy-related requests and inquiries within 30 business days. For verifiable consumer requests under the CCPA/CPRA, we will respond within 45 calendar days of receipt, with a possible extension of an additional 45 days where reasonably necessary, with prior notice to you.

When submitting a request to exercise your privacy rights, please include your full name, email address associated with your account (if applicable), a description of your request, and any relevant details that will help us verify your identity and locate your personal information in our systems.

© 2026 Anthony's Coal Fired Pizza. All rights reserved. This Privacy Policy was last updated on June 3, 2026.